Privacy policy.
Our Commitment to Your Privacy
LOCKEROOM respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
"Personal information" refers to information we hold which is identifiable as being about you.
Collection of Personal Information
What We Collect
LOCKEROOM will, from time to time, receive and store personal information you provide to us through various channels:
Basic information (name, phone number, address, email address)
Feedback and survey responses
Financial or credit card information
Communication records with our customer support
Website usage information
Any other information you provide while interacting with us
How We Collect Information
We collect personal information:
Through electronic interactions
During in-person interactions
Via our website
When providing our services
From third parties (when applicable)
Use of Personal Information
LOCKEROOM uses your personal information to:
Provide you with information and updates
Deliver our services
Inform you about new products and services
Improve our products and services
Better understand your needs
We may contact you via telephone, email, SMS, or mail.
Disclosure of Personal Information
We may disclose your personal information to:
Our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for our services
Comply with legal requirements
Protect our legal rights, property, or safety
Facilitate business asset transfers or sales
Parties located outside Australia (when necessary for processing)
By providing us with personal information, you consent to these types of disclosure under the terms of this Privacy Policy.
Security Measures
LOCKEROOM implements suitable physical, electronic, and managerial procedures to:
Safeguard and secure information
Protect against misuse, interference, and loss
Prevent unauthorized access, modification, and disclosure
While we take these precautions, the transmission and exchange of information online carries inherent risks. We cannot guarantee absolute security of information transmitted to or from our services.
Website Privacy
Website Analytics
When you visit https://lockeroomclub.com, we collect:
Browser type
Operating system
Previous website visited
Other analytical data to improve our service
Cookies
We use cookies to:
Identify return visitors
Store website preference details
Analyze website traffic
Provide a better website experience
Serve relevant advertisements through services like Google Adwords
Most web browsers accept cookies automatically, but you can modify your browser settings to reject them. This may limit your use of our website.
Your Rights
You may request details of personal information we hold about you under the Privacy Act 1988 (Cth). A small administrative fee may apply. To update your information or request a copy, email raph@lockeroomclub.com.
We reserve the right to refuse information requests in certain circumstances as set out in the Privacy Act.
Third-Party Websites
Our website may contain links to third-party websites. These links are provided for convenience only and do not constitute endorsement or approval. LOCKEROOM is not responsible for the privacy practices of external websites. We encourage users to read the privacy statements of all websites they visit.
Complaints
Direct privacy complaints to: 38-42 Bridge Street Sydney, New South Wales, 2000
We take all complaints seriously and will respond promptly to written notices.
Policy Updates
LOCKEROOM may modify this Privacy Policy at any time. All modifications are effective immediately upon posting. Please review this policy periodically.
Last updated: December 9, 2024
Approved by: Lockeroom CEO and Co-founder, Raph Freedman